Social CI: A work method and a tool for competitive intelligence networking
In this webinar a new notion called social CI is introduced, meaning competitive intelligence (CI) for the networking organization. A conceptual framework for social CI is presented that is based on a socio-technical perspective combining both social and technical aspects. The presented framework is related to notions such as Enterprise 2.0 and wikinomics. A research design prototype of a tool for collaborative CI, CoCI, is also demonstrated. CoCI is a tool that has been developed using the Social CI framework that demonstrates how CI methods and CI tools can be developed together using a socio-technical approach.