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Services

Comintelli offers a comprehensive portfolio of services in order to help optimize the success of an investment in Intelligence2day®

Services

Maintenance

Customer maintenance and support services are designed to ensure that your Intelligence2day® Enterprise system operates in a reliable manner and runs with optimal performance. The aim is to enrich the value of your investment in Intelligence2day® Enterprise.

maintenance

Maintenance & Support of Intelligence2day® Enterprise includes the following services:

Technical Support – The customer’s system administrator has access to the Support Center via phone and e-mail for support requests related to Intelligence2day® Enterprise. The Support Center also provides technical consultations and advice on the use of Intelligence2day® Enterprise.

Upgrades – In order to keep your system current and up-to-date, new editions of Intelligence2day® Enterprise are continuously provided. The Support Center will inform about and install the upgrades. New versions of Intelligence2day® Enterprise are normally released about every 12-18 months.

User Community – Intelligence2day® Enterprise customers are invited to participate in the online Intelligence2day® Enterprise User Community activities. The participants in the network can share experiences, best practices and lessons learned.